Privacy Policy

Effective Date: 27th February 2025

At Chipping Norton Car Servicing & Recovery, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

We may collect the following types of personal information:

Name, address, phone number, and email address
Vehicle details (make, model, registration number)
Payment information (processed securely through third-party payment providers)
Any other details provided when booking our services or making inquiries

2. How We Use Your Information

We use your personal data to:

Provide and manage our car servicing, tuning, and recovery services
Process payments and send invoices
Communicate with you regarding appointments, updates, or promotions
Improve our services and customer experience
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Service providers or partners assisting with repairs, towing, or payment processing
Legal authorities if required by law
Insurance providers if applicable to recovery services

4. Data Security

We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. Our website and booking platform use encryption and secure servers to ensure your information is safe.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask for corrections to inaccurate or incomplete information
Request the deletion of your data, where applicable
Opt out of marketing communications at any time

6. Cookies and Website Usage

Our website may use cookies to enhance user experience and track analytics. You can manage cookie preferences through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Chipping Norton Car Servicing & Recovery
07851 260493

We reserve the right to update this policy as needed. Any changes will be posted on our website.

Would you like any modifications to tailor it further to your business needs?